Information questions
Frequently Asked Questions
What kind of remote technical support does 3D Market USA offer for 3D printers?
We provide assistance with diagnostics, setup, troubleshooting, calibration, and firmware updates for 3D printers via video call or remote access.
Is remote technical support available for any 3D printer brand?
Yes, we work with most major brands. Contact us to confirm if your model is supported.
Does remote technical support include fixing print errors?
Yes, we help identify and fix common issues such as warping, layer shifting, or poor extrusion.
What topics are covered in the online training?
From basic printer operation to advanced printing techniques, 3D modeling, maintenance, and troubleshooting.
What level of experience do your technicians have?
Our team consists of certified technicians with extensive 3D printing experience.